Our contact details

Name: Stephen Maher

Company: Take One Step Limited

Address: 12 Orchard Road, Onslow Village, Guildford, Surrey, GU2 7QY

Phone Number: 07966 150981

E-mail: info@stevemahercoaching.com

 

The type of personal information we collect:

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We currently collect and process the following information:

• Name

• Address

• Contact telephone number

• Contact details of parent/guardian

• Notes of client sessions

• Questionnaires

• Personality profiling information

• Written or emailed correspondence from clients

 

How we get the personal information and why we have it

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Most of the personal information we process is provided to us directly by you for one of the following reasons:

• We need to know your personal address and/or email address to be able to correspond with you

• We need to be able to write down notes about the session to improve the coaching/therapy process

• We need to gain insights into personality types to assist the coaching/therapy process

• We need to be able to contact you to inform you of further and future services

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Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

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Your consent. You are able to remove your consent at any time. You can do this by contacting the address provided in the Contact Details section at the top of this document

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How we store your personal information

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Your information is securely stored. We keep the information listed above for seven years. We will then dispose your information by deleting your personal folder which contains the information we hold on you in a secure manner from our client database.

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Your data protection rights

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Under data protection law, you have rights including:

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• Your right of access - You have the right to ask us for copies of your personal information.

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

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Please contact us at info@stevemahercoaching.com, 07966 150981 and/or 12 Orchard Road, Onslow Village, Guildford, GU2 7QY if you wish to make a request.

 

How to complain

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If you have any concerns about our use of your personal information, you can make a complaint to us at info@stevemahercoaching.com, 07966 150981 and/or 12 Orchard Road, Onslow Village, Guildford, GU2 7QY

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Take One Step Limited data protection and privacy are overseen by the ICO.  You can also complain to the ICO if you are unhappy with how we have used your data.

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The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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9th October 2023